CORDSWIFT LLC provides shipping services for products purchased through cordswift.com. This policy explains our shipping area, order processing time, estimated delivery time, carriers, and delivery-related procedures.
- Shipping Area
CORDSWIFT LLC currently ships products within the United States only.
We currently do not offer international shipping. Orders can only be shipped to valid delivery addresses located within the United States.
- Order Processing Time
Orders are generally processed within 1–2 business days after successful payment confirmation.
Orders placed on weekends or U.S. holidays may begin processing on the next available business day.
Once an order has been processed and prepared for shipment, it will be transferred to the applicable shipping carrier for delivery.
- Shipping Carriers
Depending on the destination, package size, service availability, and other fulfillment considerations, orders may be shipped through commonly used U.S. carriers, including:
USPS
UPS
FedEx
The specific carrier used for an individual order may vary.
Customers will receive available tracking information after the order has been shipped. Tracking information can be used to monitor the shipment directly through the applicable carrier’s tracking system.
- Estimated Delivery Time
Standard domestic delivery generally takes approximately 3–5 business days after order processing.
The estimated delivery timeframe does not include the order processing period.
For example, an order may require 1–2 business days for processing, followed by approximately 3–5 business days for domestic transportation and delivery.
Delivery times are estimates and are not guaranteed delivery dates.
Actual delivery times may vary because of the destination, carrier operations, weather conditions, holidays, transportation conditions, peak shipping periods, or other circumstances outside the reasonable control of CORDSWIFT LLC.
- Shipping Charges
Any applicable shipping charges will be displayed during the checkout process before the customer completes the purchase.
Customers will have an opportunity to review applicable shipping charges before submitting their order.
- Tracking Information
When tracking information is available, it may be provided to the customer through the email address associated with the order.
Customers can use the tracking number to check the status and estimated delivery information provided by the applicable carrier.
Tracking information may not become active immediately after an order is marked as shipped. Carrier systems may require additional time to receive and scan a package.
- Shipping Address
Customers are responsible for providing a complete and accurate shipping address when placing an order.
Please carefully review your shipping information before completing checkout.
CORDSWIFT LLC is not responsible for delays, failed deliveries, returned packages, or additional shipping costs caused by an incorrect, incomplete, or outdated address supplied by the customer.
- Delivery Delays
CORDSWIFT LLC makes reasonable efforts to process and ship orders within the timeframes described in this policy.
However, once a package has been transferred to the shipping carrier, certain aspects of transportation and delivery are controlled by the carrier.
Delays may occur because of severe weather, carrier disruptions, holidays, transportation issues, address problems, or other circumstances beyond our reasonable control.
If an order experiences an unexpected delay, customers may contact CORDSWIFT LLC so that we can review the available shipping information and provide reasonable assistance.
- Lost or Missing Packages
If tracking information indicates that a package has been delivered but the customer cannot locate it, customers should first check the delivery area, mailbox, front entrance, building reception area, or other locations where the carrier may have left the package.
Customers may also contact the applicable carrier using the tracking information.
If the package remains missing, customers may contact CORDSWIFT LLC at [email protected] so that we can review the order and available delivery information.
- Damaged Packages
If a package arrives visibly damaged, customers should document the condition of the package and product, where reasonably possible.
Customers should contact CORDSWIFT LLC as soon as possible with the order information and a description of the issue.
We may request photographs or other information needed to review the shipping damage and determine an appropriate resolution.
- Incorrect or Undeliverable Address
If a package cannot be delivered because the shipping address provided by the customer is incorrect or incomplete, the customer may be responsible for applicable additional shipping costs associated with reshipping the order.
Customers should contact us as soon as possible if they discover that an incorrect address was submitted.
We willmake reasonable efforts to assist before an order has been shipped, but we cannot guarantee that an address can be changed after the package has entered the shipping process.
- Carrier Delivery Information
Estimated delivery dates shown by a carrier are provided by the carrier and may change during transportation.
CORDSWIFT LLC does not guarantee a specific delivery date unless expressly stated otherwise in writing.
Customers should use the carrier’s tracking information for the most current shipment status.
- Contact Information
For questions regarding shipping, tracking, delivery delays, damaged packages, or other delivery-related matters, please contact:
CORDSWIFT LLC
1494 KILKENNY ST
BOULDER CO 8O303
Phone: 7747240331
Email: [email protected]
Website: cordswift.com